T&Cs for GoodLife – Scratch & Win Campaign (hereinafter referred to as “Campaign”)

• The Campaign is available on pan India level and is open for Indian residents only above 18 years of age.
• The Campaign is valid from June 01, 2026 to June 30, 2026 (hereinafter referred to as “Campaign Period”).
• The Campaign is applicable to all Hero MotoCorp Limited’s (hereinafter referred to as “HMCL”) customers who purchases a new HMCL two-wheeler from authorized HMCL dealerships and enroll in HMCL Goodlife Program during the Campaign Period (hereinafter referred to as “Customers”).
• In this Campaign, Customers can participate only once.
• Participation in this Campaign is purely voluntary. By participating in this Campaign, a customer unconditionally and irrevocably accepts and agrees to be bound by the terms and conditions of the Campaign.
• HMCL shall not be responsible for any expense incurred by customers while participating in this Campaign, including internet charges and any technological issues, such as network problems.
• HMCL does not accept any responsibility for any incorrect communication detail provided by the participant and/or delay in receipt of participation and/or non-receipt of participation.
• Non-adherence of below-mentioned mandatory process of participation will invalidate the participation in the Campaign.
• Customers are eligible to participate in the Campaign as per the following:
  • Customers purchases a new HMCL two-wheeler vehicle from authorized Hero dealerships and enroll in Hero GoodLife during the Campaign Period;
  • Customers participates in the Campaign (hereinafter referred to as “Participant/s”) via automated SMS on the registered mobile number with a Campaign link; or
  • Participants logins into the Campaign page via entering their mobile number and other details, as may be required;
  • Participants will receive a digital scratch card upon successful login.
• Rewards: On scratching the digital scratch card, Participants will win either of the following:-
  1. One Silver Coin equivalent e-voucher (worth Rs 1100).
  2. GoodLife points upto 500 points.
• Customers winning the Reward No. 1 - Silver Coin equivalent e-voucher, will be contacted for verification via call and informed about the reward redemption process through SMS and/or call. The reward will be delivered to the registered mobile number & email ID by 31^st October 2026.
• Customers winning the Reward No. 2 - GoodLife points upto 500 points will have the respective points automatically credited to their Hero GoodLife account within 7 days of participation.
• All Campaign-related communications will be through SMS / Phone No. / Email id on Participants registered numbers / Email ids only.
• Campaign benefits can be availed as being explained in previous clauses and are non-transferable, non-substitutable and non-encashable.
• In case of any issues with the Rewards, Participants must report them to goodlife@heromotocorp.biz by 31^st October, 2026, after which no complaints will be entertained.
• HMCL reserves the right to disqualify any Participant found engaging in fraudulent or unfair practices. Any attempt to manipulate or exploit the Campaign mechanism will lead to immediate disqualification.
• The decision of HMCL with respect to regulations (detailed above), Campaign benefits, Participants/data selection and on all aspects of Campaign shall be final and binding.
• HMCL reserve the right to alter/amend/vary/extend/ terminate this Campaign at any point of time without assigning any reason.
• This Campaign is subject to force majeure conditions. Therefore, HMCL and/or their directors/officers will not be responsible for circumstances beyond their control, which hinder the completion of the Campaign.
• In the Campaign login page (as discussed above), Participants, by giving consent to HMCL to use their personal data –
• waive all copyrights, rights of publicity and any related rights;
• consents to HMCL's right to tag, notify, picture, tape or portray him/her, and to exhibit this material in any and all media, advertisement now existing or hereinafter created, including without limitation internet, television, film, radio and print media, without any compensation whatsoever for an indefinite period for advertising and publicity purposes, except where prohibited by law.
• consents to HMCL's to use his/her name, or picture.
• Participants acknowledge that information on social media is freely accessible around the world and that further use of any personal information or photos of Participants by third parties cannot be ruled out as a result thereto. Accordingly, Participants abrogate HMCL from all responsibility and will not hold them liable for use of said pictures and other details by any third party.
• Any personal information relating to Participant(s) will be used in accordance with applicable data protection legislation. Also, HMCL’s Privacy Policy can be accessed here.
• In case of any dispute regarding the Campaign, participants agree to first attempt to resolve the issue amicably by contacting goodlife@heromotocorp.biz or HMCL at The Grand Plaza, Plot No. 2, Nelson Mandela Road, Vasant Kunj - Phase -II, New Delhi - 110070, India. If a resolution cannot be reached, disputes may be referred to arbitration as per the Arbitration and Conciliation Act, 1996, with the seat of arbitration in New Delhi. All disputes are subject to the exclusive jurisdiction of the courts at Delhi.